Three documents, one check

Magicianbet Casino: Your withdrawal is waiting on the KYC check

Every licensed casino runs identity checks to keep money clean, and ours takes up to 38 hours once your papers are in.

Start verification now

Licensed since 2007ALSI-676465 issued by Anjouan Offshore Finance Authority

What you're actually agreeing to

The verification check at a glance

Most players worry the check is a stall tactic, and this table shows exactly who runs it and why.

Who checks

Magicianbet Casino LLC

Under which licence

Anjouan Offshore Finance Authority, ALSI-676465

How long

38 hours

When it is mandatory

At the latest before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Passing playbook

How do I pass the check first time?

Useful the moment the request lands, so you send clean copies once instead of three times.

Finding your open requests

Log in and look for the verification area in your account settings, where the outstanding requests sit in a short list. Open it before you reach for your phone camera.

A flat, fully framed capture

Photograph both sides of your identity document in flat, even light, with all four corners inside the frame. Glare and cropped edges are the usual reasons a copy comes back.

Keep the name readable

Show a payment method confirmation in your own name with the card digits or account reference visible. Black out nothing that proves the account belongs to you.

Holding pattern on the payout

Submit the set together and keep an eye on your inbox for a reply, since your withdrawal stays on hold until the check clears. Answers usually land within 38 hours.

Document list

What am I actually sending in?

This block settles which copies you need, so you send the right files and skip a second request.

Proof of identity

ConfirmsYou are who you say

Copy must showAll four corners, clear photo, unexpired

Proof of address

ConfirmsWhere you live now

Copy must showYour full name, address, recent date

Payment method confirmation

ConfirmsThe account is yours

Copy must showName, card digits or account reference

Four moments

When the request lands in your inbox

You will know exactly which moments bring a document request and why it lands then.

Matching your new wallet

Adding Skrill, Neteller or PayID after you joined gives the payments team a reason to confirm the account behind it before the money moves.

Why the mismatch flag?

A spelling difference between your profile and your passport is enough to pause things, so the team asks for one clear copy to compare side by side.

A higher ceiling request

Asking for a higher deposit ceiling calls for a quick affordability picture, so expect a request for identity and payment confirmation before the new figure applies.

Send papers before you cash out

Cashing out for the first time always brings the check, because ALSI-676465 obliges Magicianbet Casino to know its players before money leaves.

Your income, briefly explained

Because the Anjouan Offshore Finance Authority licence ALSI-676465 obliges Magicianbet Casino to guard against money laundering, the team occasionally traces the money you play with. Nothing here suggests wrongdoing; plenty of ordinary players answer the same question.

Depending on your answer, the team may want one or more of the following:

Recent payslips from your employer
Bank statement showing salary credits
Tax return or income summary
Sale contract for an asset
Pension or benefit statement

Fix the reason your paper bounced back

Expired, so refused. A passport or licence past its expiry tells the team nothing current, so it goes back regardless of how sharp the scan is. Renew the document, then send the new one Check the expiry date before you photograph

Old letter, new one needed. Utility bills and bank letters go stale quickly, and a proof of address older than the team accepts will not confirm where you live now. Pull a statement dated within the last months Ask your bank for a fresh letter

Sharp shot, not a sliver. Glare, a thumb over the corner or a cropped edge hides the details the checker needs, so the whole file has to be redone. Lay the document flat on a plain surface Fit all four corners inside the frame

Withdrawal pending

Short answers, not a long queue

Magicianbet Casino keeps answers short and checks quick, so you are not left guessing.

When will Magicianbet Casino ask me to verify?+

The licence makes the check compulsory before your first withdrawal leaves the account. Magicianbet Casino can also request it earlier, at registration or at the first deposit, so the payout is not delayed later.

What do I do if my document is refused?+

Read the note on the refusal first, because it names the exact fault, then send a fresh copy through the same upload area. A blurry edge or a cropped corner is the usual culprit. If the note is unclear, email [email protected] and the team will point to what is missing.

How long does the verification check actually take?+

Your check is normally finished inside 38 hours from the moment the last document lands. That 38 hours is the working time Magicianbet Casino sets, and a clear photo set usually clears sooner.

What happens if I changed my name since signing up?+

Send the proof of identity that shows your new name, plus the certificate that records the change, so the two documents match. Your profile then carries the current name, and the older record stays attached to the same single account.

Is a phone photo good enough for the document check?+

Yes, a sharp phone photo is accepted as long as all four corners sit inside the frame and no glare hides the text. Lay the document flat in daylight, hold steady, and take one shot per side.